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Hotel · Osaka · Osaka

Cityroute Hotel

A straightforward 3-star stay near Awaza station, with clean, comfortable rooms and a 24-hour front desk.

  • 400 m from Awaza tube station
  • Free Wi-Fi in rooms
  • 24-hour reception
7.9 Very good 1541 reviews Booking.com 7.9 · 1541 reviews

About

Cityroute Hotel

Cityroute Hotel sits in the Utsubohonmachi area of Nishi-Ku, a 400-metre walk from Awaza tube station. The hotel keeps things simple: no-smoking property, 24-hour reception, and a lift to all floors. Vending machines and luggage storage cover the practical needs.

Rooms include double, triple, and quadruple configurations, each with air conditioning, heating, a flat-screen TV, and an electric kettle. The on-site restaurant serves breakfast, and a massage service is available for guests who want to unwind. Free Wi-Fi is included in all rooms.

  • No smoking on site
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Quiet yet central location — 400 m from Awaza tube station, close to shops, convenience stores, and a 7-Eleven next door. Guests praised the peaceful setting while being within reach of Umeda and downtown.
  • Highly rated staff — Multiple guests highlighted the friendly and helpful personnel, with one instance of staff mailing back forgotten glasses.
  • Comfortable beds — Reviews specifically called out the exceptionally comfortable beds in the rooms.
  • Good value for the area — With rates starting at £57 and a strong Value rating, the hotel delivers a reasonable price for its location and amenities.

Worth weighing

4 to weigh
  • Facilities score lower than other aspects — While rooms and staff score well, the Facilities rating of 7.0 suggests the hotel's shared spaces or extras are more basic.
  • No pets allowed — The hotel operates a strict no-pets policy, which may limit options for travellers with animals.
  • Check-in window ends at midnight — Check-in runs from 15:00 to 23:59, so late-night arrivals after midnight cannot be accommodated.
  • Limited on-site dining — The hotel has a restaurant but no bar or room service mentioned; guests may need to go out for evening meals beyond breakfast.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Triple Room

  • Sleeping arrangements for 3 persons

Double Room

  • 2 Single beds or 1 Double bed,2 Single beds,1 Double bed
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room Comfort

  • Air conditioning
  • Heating
  • Flat-screen TV
  • Electric kettle
  • Free toiletries
  • Ironing facilities
  • Carpeted floor

Hotel Services

  • 24-hour reception
  • Luggage storage
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Massage
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Food & Drink

  • Restaurant
  • Vending machines

Safety & Security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Accessibility & Convenience

  • Lift
  • Free Wi-Fi in rooms
  • No smoking on site

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
Very good 1541 reviews

Guest-rated 7.9/10 from 1,541 reviews

Booking.com · 7.9 · 1541 reviews
7.9Verified guest

“The staff were welcoming and knowledgable. The location was quiet and convenient, right next to shops, a convenience store, and the metro, with a 7-Eleven just next door.”

7.9Verified guest

“The location was perfect, a short walk to Umeda, downtown Osaka, and Japanese restaurants and bars. Also a 10-minute drive to the national show center. The breakfast had an exceptionally nice selection with western dishes and excellent pastries.”

7.9Verified guest

“Enjoyed my stay; the hotel was clean and ideal. The location was great for areas like Shinsaibashi shopping district and the castle. It was next to major tourist destinations and a subway station. Found Bistro Toku China a 4-6 minute walk away for dinner.”

7.9Verified guest

“The room with breakfast was excellent, and the bed was exceptionally comfortable. Service was top-notch too. The complimentary wake-up service was a nice touch.”

7.9Verified guest

“The bed was super comfortable, and the location near metro stations was very convenient. Staff always greeted us with a smile.”

7.9Verified guest

“Location is superb, just a short walk from the subway. Staff friendly and helpful. Room was clean with all necessary amenities. Having a convenience store right next door was a big plus.”

04 — Location

Getting around Osaka

The property sits in Osaka.

Getting Around: Awaza tube station is a 400-metre walk, putting the rest of Osaka within easy reach. The hotel is also a short ride to Umeda and the downtown area.

Eating & Drinking: Guests recommend nearby Bistro Toku China, Muc Coffee Roasters, and Pizzeria Due Sette for a meal or coffee. A 7-Eleven is right next door for snacks and essentials.

Nearby Attractions: Shinsaibashi shopping district and Osaka Castle are accessible from the hotel, and the National Show Center is a 10-minute drive away.

2-3-6 Utsubohonmachi, Nishi-Ku, Osaka, Osaka, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
140 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Is parking available at the hotel?

The hotel does not list parking among its amenities, so you may need to use nearby public parking.

Are pets allowed?

No, pets are not permitted on the property.

Is there Wi-Fi in the rooms?

Yes, free Wi-Fi is available in all rooms.

Does the hotel have a restaurant?

Yes, there is an on-site restaurant, and guests have praised the breakfast selection, including western dishes and pastries.

Are there laundry facilities?

Yes, the hotel offers laundry and dry cleaning services.

The bottom line

Cityroute Hotel is a dependable, well-located pick in Osaka, especially if you value a quiet base near the subway and staff who go the extra mile. It won't wow you with luxury, but the clean rooms, comfortable beds, and friendly service make it a solid value for the price.

7.9Based on 1,541 guest reviews and a 7.9/10 rating

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